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askHermis
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BACK OFFICE

The right task.The right team.

Guest requests become clear operational tasks. Housekeeping and maintenance get the action, the room and the priority, automatically.

ROUTING

Requests routed to the right team.

Extra towels go to housekeeping, a broken AC goes to maintenance. The guest gets an honest time back.

THE RECORD

One shared view of what’s next.

Every task keeps its room, its owner and its status, from the request to done.

CONTROL

You decide how much it does alone.

AI Auto, Copilot or Off, per agent. Start on Copilot, move to AI Auto when you trust it.

FAQ

Questions hotels ask.

How does askHermis create housekeeping tasks?

When a guest asks for something in any channel, the agent turns it into a task with the room number and priority, and sends it to the team that owns it.

Does it work with our PMS room status?

Yes. It reads room status from the PMS, so it knows when a room is ready and can tell the guest.

Can the guest see the progress?

The agent confirms the request and follows up in the same conversation when the task is done.

See it answer your own guests

Thirty minutes, your property, your real conversations.

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