BOUTIQUE HOTELS
Personal service.At any hour.
Answers in your own voice, a profile of every guest before they arrive, and offers that fit the person, not the room type.
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WEB CHECK-INAmalia Suites
Welcome, MariaRoom 402 · Thu 16 – Sun 19 Aug
Guest detailsMaria K. · 2 adults
PassportVerified
3
Arrival detailsHow and when you arrive
4
ContinueSignatureRegistration card
GUEST PROFILE
Know them before they arrive.
Every answer builds the guest’s profile, so the stay starts personal.
MK
Maria K.Room 402 · 3 nights
FROM CHECK-IN
LeisureAnniversaryArrives by plane, 12:10High floorSpeaks GreekTwo adults
Anniversary dinner, sea terraceSuggested for Friday evening
COPILOT
Your tone, reviewed by you.
Start with Copilot and approve every reply until the agent sounds like your team.
Room 118 · WhatsAppCopilot
Can we move our stay to next month and get a refund for the difference?
DRAFT · READY FOR REVIEWOf course. 12–15 October is available in the same room type at €160 a night. I’ll send the new dates and the refund to our front desk to confirm.
EditSend
LANGUAGE
Every guest, in their own language.
Guests write in the language they think in. The agent answers in the same one, in your hotel’s voice.
EN
Would you like to keep the room until 14:00? It’s €25.
DE
Möchten Sie das Zimmer bis 14:00 Uhr behalten? Es kostet 25 €.
EL
Θέλετε να κρατήσετε το δωμάτιο έως τις 14:00; Κοστίζει 25 €.
FAQ
Questions hotels ask.
Will the agent sound like our hotel?
Yes. It writes in your hotel’s voice, and in Copilot mode your team approves replies before they are sent.
Can it remember guest preferences?
Answers from check-in and past conversations build the guest profile the agent uses.
KEEP EXPLORING
- WHO WE SERVEIndependent hotelsAI agents that give an independent hotel the reach of a large team: every guest answered, more direct bookings, and a front desk with time for guests.Learn more
- SOLUTIONSFront officeAn AI front office agent that answers every guest on every channel, with reservation context, and hands over to your team when a person is needed.Learn more
- CHANNELSWhatsAppA WhatsApp AI agent for hotels on the official WhatsApp Business Platform: instant answers, direct bookings, check-in and upsells in the guest’s own chat.Learn more
See it answer your own guests
Thirty minutes, your property, your real conversations.Thirty minutes, your property, your real conversations. We connect a sandbox to your PMS and you watch the agents work.
Book a demo