# askHermis

> Sells like your best concierge. Answers like your best receptionist. Hands your front desk back its mornings. askHermis P.C. is based in Athens, Greece.

## Facts

- **What it is**: Sells like your best concierge. Answers like your best receptionist. Hands your front desk back its mornings.
- **Who it is for**: hotels, resorts, aparthotels and serviced apartments — see https://askhermis.com/en/for.
- **Channels**: WhatsApp, AI voice agent, Website chatbot, Email, Instagram & Messenger, Viber & SMS.
- **Company**: askHermis P.C., Athens, Greece. Contact team@askhermis.com.
- **Pricing**: quoted per property; askHermis pricing is tailored to your property: size, the channels and modules you switch on, and one property or many. Talk to us for a quote. See https://askhermis.com/en/pricing.
- **Data residency and security**: Three modes for every agent: AI Auto, Copilot or Off. Every step stays on the record, and your data is stored in the EU. See https://askhermis.com/en/trust.
- **Integrations**: PMS, channel manager, locks, POS and payments, read and write. If yours is missing, the team builds the connector. See https://askhermis.com/en/integrations.

## Product

- [Home](https://askhermis.com/en): Sells like your best concierge. Answers like your best receptionist. Hands your front desk back its mornings.
- [Web check-in](https://askhermis.com/en/check-in): Guests check in from their phone: ID, signature and arrival details. They walk in ready to relax.
- [Upsells](https://askhermis.com/en/upsells): It reads tomorrow’s availability, asks once, in their language, then charges it to the room.
- [Trust & security](https://askhermis.com/en/trust): Three modes for every agent: AI Auto, Copilot or Off. Every step stays on the record, and your data is stored in the EU.
- [Integrations](https://askhermis.com/en/integrations): PMS, channel manager, locks, POS and payments, read and write. If yours is missing, the team builds the connector.
- [Pricing](https://askhermis.com/en/pricing): askHermis pricing is tailored to your property: size, the channels and modules you switch on, and one property or many. Talk to us for a quote.

## Solutions

- [Front office](https://askhermis.com/en/solutions/front-office): An AI front office agent that answers every guest on every channel, with reservation context, and hands over to your team when a person is needed.
- [Back office](https://askhermis.com/en/solutions/back-office): Guest requests become clear tasks for housekeeping and maintenance, with the room and priority attached, sent to the right team automatically.
- [Sales & revenue](https://askhermis.com/en/solutions/sales): An AI sales agent that turns questions into direct bookings, quotes groups from your rate sheet and sells upgrades and extras from live availability.
- [Food & beverage](https://askhermis.com/en/solutions/food-and-beverage): Restaurant questions, table bookings and room-service orders handled in the same conversation, with every detail sent to the kitchen.
- [Management](https://askhermis.com/en/solutions/management): A morning digest of what happened, how operations performed and where your next opportunity is, answered from live hotel data.
- [After-hours reception](https://askhermis.com/en/solutions/after-hours-reception): An AI night receptionist that answers every call and message after hours, handles late arrivals and wakes a person only when it matters.

## Channels

- [WhatsApp](https://askhermis.com/en/channels/whatsapp): A WhatsApp AI agent for hotels on the official WhatsApp Business Platform: instant answers, direct bookings, check-in and upsells in the guest’s own chat.
- [AI voice agent](https://askhermis.com/en/channels/voice): An AI voice agent that answers hotel phone calls day and night, with a transcript of every call and follow-ups by SMS.
- [Website chatbot](https://askhermis.com/en/channels/website-chatbot): An AI chatbot for your hotel website that answers visitors from your own information and live availability, and turns questions into direct bookings.
- [Email](https://askhermis.com/en/channels/email): An AI agent that answers hotel reservation and group emails in seconds, with quotes from your rate sheet and follow-ups that never slip.
- [Instagram & Messenger](https://askhermis.com/en/channels/instagram-messenger): Answer every Instagram DM and Messenger message in seconds, and turn social questions into bookings and restaurant reservations.
- [Viber & SMS](https://askhermis.com/en/channels/viber-sms): Answer guests on Viber and SMS with an AI agent: pre-arrival messages, room-ready notices and every question in between.

## Who we serve

- [Independent hotels](https://askhermis.com/en/for/independent-hotels): AI agents that give an independent hotel the reach of a large team: every guest answered, more direct bookings, and a front desk with time for guests.
- [Hotel groups](https://askhermis.com/en/for/hotel-groups): AI agents for hotel groups: one standard of guest communication across every property, with per-property rules and a full audit trail.
- [Resorts](https://askhermis.com/en/for/resorts): AI agents for resorts: dining and activity bookings, transfers, room requests and upsells handled in every guest’s language.
- [Boutique hotels](https://askhermis.com/en/for/boutique-hotels): AI agents that keep a boutique hotel personal: answers in your own voice, profiles built before arrival and offers that fit each guest.
- [Aparthotels](https://askhermis.com/en/for/aparthotels): AI agents for aparthotels: web check-in, arrival instructions, 24/7 answers and requests routed to the team, with or without a staffed desk.
- [Short-term rentals](https://askhermis.com/en/for/short-term-rentals): AI guest messaging for short-term rental operators: every guest answered, check-in collected and requests routed to cleaning and maintenance.

## Company

- [About us](https://askhermis.com/en/about): We’re on a mission to disrupt hospitality. askHermis builds AI agents for hotels, from Athens, Greece.
- [Blog](https://askhermis.com/en/blog): Notes on hotels, guests and AI from the askHermis team.
- [Careers](https://askhermis.com/en/careers): Join the askHermis team in Athens and build AI agents for hotels.

## Legal

- [Privacy policy](https://askhermis.com/en/privacy-policy): How askHermis collects, uses and protects personal data as a controller, your rights under the GDPR, and how to contact us.
- [Cookie policy](https://askhermis.com/en/cookie-policy): Which cookies and similar technologies the askHermis website uses, why, for how long, and how to change your choice.
- [Terms of service](https://askhermis.com/en/terms-of-service): The terms under which hotels and hospitality businesses use askHermis: the service, AI agent modes, data, fees, liability and termination.
- [Data processing addendum](https://askhermis.com/en/legal/dpa): The GDPR Article 28 terms under which askHermis processes guest and other personal data on behalf of hotels.
- [Sub-processors](https://askhermis.com/en/legal/sub-processors): The third-party providers askHermis uses to process customer and guest data, what each does, and where the company is based.
- [API terms](https://askhermis.com/en/legal/api-terms): Terms governing access to and use of the askHermis Public API: API keys, sandbox and live environments, acceptable use, and guest data protection.
- [AI acceptable use policy](https://askhermis.com/en/legal/ai-acceptable-use): The rules for using askHermis AI agents: transparency with guests, human oversight, and the uses that are not allowed, aligned with the EU AI Act.

## Contact

- team@askhermis.com